Returns

EXCHANGES

If you have purchased the wrong size and would like to exchange it for another size, please contact us at bridg.andy@clear.net.nz within 7 days from the date of purchase. Delivery charges back to Bridget Mathewson Design will be your responsibility. Once the product is received and has undergone a quality control check to ensure the product has not been worn and that the tags are still in place, the new size will be dispatched. Please note that you will not be charged additional delivery fees for the exchange.

If you receive a faulty product, please contact us straight away at bridg.andy@clear.net.nz and the item will be exchanged for you.

 

REFUNDS

If you would like to return your garment, please contact us at bridg.andy@clear.net.nz within 7 days of receiving your purchase. Delivery costs back to Bridget Mathewson Design will be your responsibility. Your garment must be sent back within 14 days to be eligible for a refund. Once the product is received and has undergone a quality control check, the purchasing amount will be credited to your credit card.

We strongly advise customers to thoroughly check the product and try it on when it is received to ensure you are satisfied with the products. Refunds and exchanges will not be permitted after 7 days from the date of receiving your purchase.

PLEASE NOTE: There are no refunds on sale goods. Sale goods are final sale only.

The return delivery address for Bridget Mathewson Design is 2409 White Rock Road, R.D 2, Martinborough, 5782, New Zealand.